How to Manage People On a Sinking Ship
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Being a Resilient Manager: Nurturing Positivity During Challenging Business Phases
By Jason
As a manager, your role extends beyond overseeing tasks and deadlines. You are the captain of your team, steering them through calm waters and turbulent storms alike. When business hits a rough patch and times are tough, your leadership becomes even more critical. Here’s how to be a competent manager who inspires positivity and motivation, even when the tides are slow:
1. Acknowledge Reality, but Stay Forward-Focused
Face the Facts: Begin by acknowledging the challenges. Be transparent with your team about the business slowdown. Avoid sugarcoating or creating false expectations.
Visionary Leadership: While acknowledging the present, keep your eyes on the horizon. Share your vision for the future—how the team will overcome obstacles and emerge stronger.
2. Communicate Openly and Empathetically
Active Listening: Create an environment where team members feel heard. Listen to their concerns, fears, and ideas. Show empathy and validate their emotions.
Transparent Updates: Regularly update your team on business developments. Transparency builds trust and reduces uncertainty.
3. Foster a Positive Work Environment
Celebrate Small Wins: Even during slow times, victories exist. Celebrate achievements, no matter how minor. Recognize individual and team efforts.
Gratitude and Appreciation: Express gratitude for your team’s resilience. A simple “thank you” goes a long way.
4. Motivate Through Purpose
Connect to the Why: Remind your team of the bigger purpose. Why does their work matter? How does it impact customers, the community, or the world?
Set Meaningful Goals: Break down larger objectives into smaller, achievable goals. Progress, no matter how incremental, fuels motivation.
5. Lead by Example
Positivity Starts at the Top: Your attitude sets the tone. Be optimistic, even when discussing challenges. Show resilience and determination.
Adaptability: Demonstrate flexibility. Adapt to changing circumstances without losing sight of the end goal.
6. Invest in Skill Development
Upskilling: Slow periods provide an opportunity for skill enhancement. Encourage learning, whether through workshops, online courses, or mentorship.
Cross-Training: Cross-train team members to handle different tasks. It boosts morale and prepares them for future challenges.
7. Prioritize Well-Being
Self-Care: As a manager, take care of yourself. You can’t pour from an empty cup. Prioritize sleep, exercise, and mental health.
Team Well-Being: Encourage breaks, offer mental health resources, and promote work-life balance.
8. Rally the Troops
Team Huddles: Regular team meetings foster camaraderie. Share updates, discuss wins, and address concerns.
Inspirational Stories: Share stories of resilience and success from other businesses. Inspire hope.
9. Seek Feedback and Adapt
Feedback Loop: Ask your team for feedback. What’s working? What needs improvement? Adapt your strategies accordingly.
Flexibility: Be willing to pivot. If a strategy isn’t yielding results, adjust course.
10. Remember: Slow Times Are Temporary
Long-Term Perspective: Remind your team that this phase will pass. Focus on building a strong foundation for the future.
Resilience: Tough times reveal character. Your team’s resilience now will shape their success later.
In summary, as a manager, your positivity and motivation are contagious. When you lead with resilience, empathy, and purpose, your team will follow suit. So, even during slow business cycles, be the beacon of hope—the lighthouse guiding your crew toward brighter shores.
References:
How to Be a Supportive Manager When Times Are Tough | Harvard Business Review1
10 Tips for Managers Leading Through Challenging Times | Goldman Sachs2
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